Privacy Policy

01. Introduction

At Retailry Ecommerce, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Services. As a SaaS platform operating in Pakistan, we are committed to complying with local data protection regulations, including the Prevention of Electronic Crimes Act (PECA).

02. Information We Collect

Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
Non-Personal Information: Device information, IP address, browser type, and usage data.
Cookies and Tracking: We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

03. How We Use Your Information

We use your information to:

  • Process orders and payments.
  • Provide customer support.
  • Send updates, promotions, and marketing communications (with your consent).
  • Improve our Services and user experience.
  • Comply with legal obligations as per Pakistani law.

04. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies).
  • Authorities, if required by Pakistani law or to protect our legal rights.
  • Business partners for promotional purposes (only with your consent).

05. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Users are encouraged to take steps to protect their accounts.

06. Your Rights

As a user in Pakistan, you may have rights to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing activities.
To exercise these rights, contact us at support@retailry.com.

07. Retention of Data

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with Pakistani legal obligations.

08. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

09. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website. Your continued use of our Services constitutes acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at support@retailry.com or call +92-XXX-XXXXXXX.